Access to actions: Roles 1 - 5

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  Service Delivery Management Service Catalog Management Field Service AD Administration AD Connector
Objects/Actions 1 2 3 4 5
Administration > Add Active Directory Domain - - - • -
Administration > Integration > Domains > Edit - - - • -
Administration > Integration > Domains > Delete - - - • -
Administration > Integration > Domains > Export - - - • -
Administration > Settings > Edit - - - • -
Administration > Connectors > Check Connectivity - - - - -
Administration > Connectors > Disable Connector - - - - -
Administration > Connectors > Enable Connector - - - - -
Administration > Data Providers > Enable - - - - -
Administration > Data Providers > Disable - - - - -
Administration > Data Providers > Activate - - - - -
Administration > Data Providers > Activate (Full Import) - - - - -
Master Data > Groups > AD Groups  - - - • -
Master Data > Groups > AD Groups > Add AD Groups  - - - • -
Master Data > Groups > AD Group > Edit - - - • -
Master Data > Groups > AD Group > Delete  - - - • -
Master Data > Groups > AD Group > Export - - - • -
Service Catalog > Collaboration > Tasks > Add Task • • • • -
Service Catalog > Collaboration > Tasks > Edit • • • • -
Service Catalog > Collaboration > Tasks > Accept • • • • -
Service Catalog > Collaboration > Tasks > Forward • • • • -
Service Catalog > Collaboration > Tasks > Pause • • • • -
Service Catalog > Collaboration > Tasks > Return to Role • • • • -
Service Catalog > Collaboration > Tasks > Delete • • • • -
Service Catalog > Collaboration > Tasks > Close  • • • • -
Service Catalog > Collaboration > Tasks > Track Working Time • • • • -
Service Catalog > Collaboration > Tasks > Export • • • • -
Service Catalog > Collaboration > Notes > Add Note • • • • -
Service Catalog > Collaboration > Notes > Edit • • • • -
Service Catalog > Collaboration > Notes > Delete • • • • -
Service Catalog > Collaboration > Notes > Export  • • • • -
Service Catalog > Orders > Export • - • • -
Service Catalog > Settings > Edit - - - • -
Service Catalog > Service Portfolio > Add to Catalogs • • - - -
Service Catalog > Service Portfolio > Show Dependencies • • - - -
Service Catalog > Service Portfolio > Assign Service • • - - -
Service Catalog > Service Portfolio > Repair Service • • - - -
Service Catalog > Bookings > Create Incident • - • - -
Service Catalog > Service Portfolio > Detect Demand • • - - -
Service Catalog > Orders > Finish Approval • - - - -
Service Catalog > Orders > Finish Provisioning - - • - -
Service Catalog > Bookings > Import - - - - -
Service Catalog > Service Portfolio > Unassign Service • • - - -
Service Catalog > Service Catalog > Catalogs > Change Currency • • - - -
Service Catalog > Service Catalog > Catalogs > Export Catalog Items • - - - -
Service Catalog > Service Catalog > Catalogs > Import Catalog Items • • - - -
Service Catalog > Service Catalog > Catalogs > Copy Catalog • • - - -
Service Catalog > Service Catalog > Catalogs > Change Catalog Ranking • • - - -
Service Catalog > Service Catalog > Catalogs > Portal Preview • - - - -
Service Desk > Collaboration > Tasks > Edit • - • • -
Service Desk > Collaboration > Tasks > Accept • - • • -
Service Desk > Collaboration > Tasks > Delete • - • • -
Service Desk > Collaboration > Tasks > Export • - • • -
Service Desk > Collaboration > Tasks > Reopen • - • • -
Service Desk > Collaboration > Tasks > Close • - • • -
Service Desk > Collaboration > Calendar > Add Appointment • - • • -
Service Desk > Collaboration > Appointment > Edit • - • • -
Service Desk > Collaboration > Appointment > Create Task • - - - -
Service Desk > Collaboration > Appointment > Delete • - • • -
Service Desk > Collaboration > Appointment > Export • - • • -
Service Desk > Collaboration > Notes  - - • • -
Service Desk > Collaboration > Notes > Add Note • - • • -
Service Desk > Collaboration > Notes > Note > Edit • - • • -
Service Desk > Collaboration > Notes > Note > Delete • - • • -
Service Desk > Collaboration > Notes > Note > Export • - • • -
Service Desk > Collaboration > Notes > Note > Create Task • - - - -
Service Desk > Settings > Edit • - - • -
Service Desk > Announcements > Copy Announcement • - - - -
Service Desk > Create Announcement • - - - -
Service Desk > Create Incident - - - - -
Service Desk > Collaboration > Tasks > Add Task • - • • -
Service Desk > Collaboration > Tasks > Forward • - • • -
Service Desk > Collaboration > Tasks > Pause • - • • -
Service Desk > Collaboration > Tasks > Return to Role • - • • -
Service Desk > Track Working Time • - • • -
Self Service Portal > Reorder • • • • •
Self Service Portal > Add Change • • • • •
Self Service Portal > Withdraw • • • • •
Self Service Portal > Remind • • • - •
Self Service Portal > Repair  • • • • •
Self Service Portal > Return • • • • •
Self Service Portal > Report an Issue  • • • • •
Self Service Portal > Add Ticket • - - • •
Self Service Portal > Reopen • • • • •
Legend: • = Permitted - = Not defined

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