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    Enterprise Service Management Platform

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
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    • Secure Unified Endpoint Management
      Unified Endpoint Management
    • Enterprise Service Management
      Service Management Software Asset Management
    • Enterprise Service Management Platform
      Getting Started Installation and Setup SolutionBuilder AI-Native Workflow Designer Workflow Studio Incident Management Integration DevOps Portal for Extension Gallery System Diagnostics and Maintenance FAQ
    • FastViewer
      FastViewer Webconsole FastViewer Extension for ESMP FastViewer Desktop FastViewer Server FastViewer Applications Integration FastViewer Mobile Applications
    • Matrix42 Intelligence
      AI Assist for Service Desk AI Proposals for Service Desk AI Search Communication Flows Configurable AI for Matrix42 Enterprise Data Handling Knowledge Discovery for End Users
    • Services
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    • Secure Unified Endpoint Management

      • Enterprise Service Management

        • Enterprise Service Management Platform

          • FastViewer

            • Matrix42 Intelligence

              • Services

                Getting Started

                • Architecture

                Installation and Setup

                • Hardware Sizing
                • Preparations and Compatibility
                • System Components
                • Installing Customer Environments on Matrix42 Labs
                • Creating a Test Environment Based on Production Environement
                • Uninstallation

                SolutionBuilder

                AI-Native Workflow Designer

                • AI-Native Workflow Designer
                • Workflow Designer Overview
                • Prerequisites and Installation
                • Workflow Designer Dashboard and Analytics
                • Workflow Designer Workflows
                • Workflow Designer Actions
                • Workflow Designer Editor

                Workflow Studio

                Incident Management

                • Incident Management

                Integration

                • Deep Linking
                • Develop and Register Web Service
                • Front-End Workspaces

                DevOps Portal for Extension Gallery

                • DevOps Portal: ESMP Extensions
                • Create your first Сontrol as a Community Extension
                • How to install and configure Matrix42 Extensions Publishing Tools for Azure DevOps
                • Build & Deploy an Extension with the Matrix42 CLI
                • Build & Deploy an Extension with GitHub Actions
                • Build & Deploy a Configuration Package with Azure DevOps Pipeline
                • Enable In-App Purchases for your Extension
                • Dependencies
                • Learn more about Releases
                • Matrix42 Developer Identities
                • How to resign your Release in case of a revoked Matrix42 Developer Identity
                • Deleting and Restoring Extensions & Releases
                • What is a Digital Signature?
                • Sign Releases using your Matrix42 Developer Identity
                • Publish your Extension
                • Installing an Extension
                • Learn more about permissions
                • Analyze how your Extension is used

                System Diagnostics and Maintenance

                • System Diagnostics and Server Logs
                • Maintenance Mode
                • Restarting the application
                • Backup & Recovery
                • License Certificates
                • System Metering

                FAQ

                Popular Articles

                1. Solved Problems 25.4.x
                2. Release Notes for Matrix42 Enterprise 25.4
                3. Important or Breaking Changes
                4. System Requirements
                5. Data Query
                6. Global System Settings
                7. Why Switch to the New Look? Key Benefits at a Glance
                8. Service Desk global settings and E-Mail Robot
                9. Matrix42 Workflow Studio: General Workflow Activities

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