Creating notes

Enterprise Service Management
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Matrix42 Intelligence
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A note is a comment that is normally made in the context of a contractual agreement, an appointment, or a task.

Go to Matrix42 Software and Asset Management > Service Desk application.
In the navigation area, click Collaboration > Notes.
On the toolbar, click +Add Note. A properties dialog opens.
Enter the note related information. For detailed description of the Note dialog, refer to the Note Dialog article in this User Guide.
Click DONE at the bottom to save and close.