Reset Admin Password

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Table of Contents

Summary First Step Second Step Third Step

Summary

This article describes how to reset the Silverback Admin password.

First Step

Open the SQL Management Studio, select your Silverback Database, and create a new query.

Second Step

Paste the following SQL command into the new query and hit execute.

UPDATE dbo.SystemUser
SET
   Password                 = 't89pT203VtkKFPXfqUEMrnfoUJEBfSXEwICdOtpcv4Q=',
   Salt                     = 'At2kxcfaRnk/gPAdXpvUPg==',
   IsAccountLockedOut       = 0,
   NumberOfFailedAttempts   = 0
WHERE SystemUserId = 1;

Third Step

Open your Silverback Admin Console and log in with the following Credentials:
Username: Admin
Password: abc123