Prerequisites and Installation
Installing Workflow Designer directly from an Extension Gallery.
Table of Contents
Prerequisites
- Matrix42 Enterprise minimum v. 25.4
- Configurable AI (will be automatically installed with the AI-Native Workflow Designer Extension)
- Licenses required: ITSM 2023 Advanced/Enterprise or ITSM 2025 Enterprise and Intelligence / Configurable Al
Installation
In the Administration application, open Extension Gallery, search and install the latest version of the AI-Native Workflow Designer:
Access
After installation, the Workflow Designer is available in the Administration application → Services & Processes → Workflow Designer.