Table of Contents
Version 26.1
List of solved problems for Matrix42 Enterprise 26.1.x, including all updates.
| Problem ID | Description |
|---|---|
| PRB36124 | Non-operational service is rebooked even after uninstallation via demand detection |
| PRB36860 | Assign service action: "Pause ticket, proceed after provisioning completed" does not reactivate the ticket when Provisioning - Create WF Change is set |
| PRB36929 | Attachment Control - Property "Upload Multiple Files" does not work if multiple files are added by drag and drop |
| PRB37137 | The Image Preview of the Knowledge base article display blank spaces for large/widescreen images |
| PRB37351 | Export All Actions exports all entries if it's used at a multi fragment grid with data loaded by add source |
| PRB37579 | No access to UUX for Self Service Portal-only users when first navigation item is an external URL |
| PRB37870 | Objects Picker suggestions switch to the top |
| PRB37914 | Incorrect font when sending a Knowledge Base Article |
| PRB38113 | The heading formats differ between the Localisation and Normal mode |
| PRB38184 | SSP - Reorder does not work for Services with a target type (AD Account, Computer) |
| PRB38191 | AD Account Status in Asset Management is set incorrectly if Management Type is unequal to AD |
| PRB38289 | Approval Task - Delegate of the initial Decider should become the Decision Maker |
| PRB38318 | Login no longer works properly if several tabs have to be opened with ESM at startup |
| PRB38382 | Knowledge Base: Code Snippet labelled with & in KB Articles |
| PRB38410 | E-mail descriptor creates additional non removable string line if it's saved with a localized mx mail literal |
| PRB38422 | Error Whole Day calculation in calendar view |
| PRB38423 | Starting a login on several browser windows at the same time can cause login loops when using SAML2 |
| PRB38462 | SSP: Standard Change SSP Preview can not be used within the form preview control within the order request / booking preview |
| PRB38479 | Opening archived ticket from current favorites list leads to misleading error message in Dialog: The object you try to open is deleted |
| PRB38489 | E-mail Robot skipped checking mailboxes because another request is still running |
| PRB38515 | The IIS crashes or restarts when the "corrupted" HTML from the journal is attempted to be sanitized |
| PRB38579 | SSP Knowledge Base - Sorting by Subject not functional |
| PRB38622 | <section> removed from KB articles after saving |
| PRB38634 | Service Store update routine sporadically only updates core worker, not additional / remote workers as well |
| PRB38640 | SchemaRecording on administrative landing pages leads to freezes if the function was started and forgotten over longer time to be stopped |
| PRB38681 | Using filters within calendar view does not reload the data automatically (refreshing of page is needed) |
| PRB38689 | Activities with Service Levels of 0 (SLA/OLA) do not escalate immediately |
| PRB38717 | Nested Required Services Only Partially Displayed in Bundles |
| PRB38742 | Required Services in Bundles Display Default USD Price Instead of User Profile Currency |
| PRB38803 | Search filters do not work correctly in the "New Look" in custom applications |
| PRB38834 | Mixed Data Type (Currency & Integer) Calculation Errors in Data Query Expressions |
| PRB38843 | Service Portal Description - Hyperlink "Open in current Window" does not work |
| PRB38881 | Matrix42 Worker Engine - Long Running Invoke PowerShell Activity - Max Thread and Crash Prevention |
| PRB38883 | Service layer crash due to target selection and assign service action malfunction |
| PRB38886 | Duplicate E-Mail is sent if compliance rule uses "Process each compliance rule event for each object [also multiple]" |
| PRB38907 | Ticket Form Closes Automatically When Switching to Notifications |
| PRB38910 | Service Group Order Fails with Child Service Selection Error |
| PRB38911 | Subfilter Positioning Not Working in Matrix42 Task and Ticket |
| PRB38912 | Incomplete Dialogs saved using ALT+S / CTRL+ALT+S |
| PRB38919 | Entra User/Group Sync Error Operator onPremisesSamAccountName |
| PRB38928 | Media is removed from Solution after saving KBA |
| PRB38935 | SSP: CatalogServices is loaded twice |
| PRB38936 | Single Click Fails to Navigate Back to Sub-Categories; Only Double Click Works |
| PRB38942 | Empty e-mails are sometimes being sent when doing it in a batch |
| PRB38948 | Default page size settings has no impact on existing users |
| PRB38953 | Performance issue: Parallel workflow XAML loading is impacting VB compiler |
| PRB38967 | Action 'Search Incidents' delivers wrong results if searching for MAC addresses |
| PRB38973 | Image not found in the Repository - after updating to 12.1.1, Workflow Studio tries to reload images |
| PRB38975 | Configuration Projects: 'Adjust Scripts Order' action reports an error if Project contains Layout Objects |
| PRB38982 | Global Search: An item with the same key has already been added |
| PRB38986 | Sending out Emails can be delayed using Office 365 as SMTP server if sending high amounts of mails per minute |
| PRB38989 | Ticket Categorization between languages not displayed in Journal |
| PRB38996 | System Diagnostics - Rule "Validate that layout source/control filters are secured" shows already adjusted filters |
| PRB38999 | Patch State overwritten by "Null" value by Windows Inventory if it was set manually before |
| PRB39003 | Handling of Empty Values During Text File Imports and Potential Correlation with Microsoft Access Database Engine (x64) Deprecation |
| PRB39009 | Forwarding Tickets/SRQs/Incidents fails with error 'Column TicketNumber does not belong to table SPSActivityClassBase' |
| PRB39017 | Self Service Portal: System Slowness due to inefficient SQL Queries in Knowledge Base |
| PRB39020 | [usp_LCM_RecalculateLicenseDemandServerStatistics] can block UI, despite snapshot isolation |
| PRB39021 | Upload to Azure storage does not consider size limits |
| PRB39031 | Unix Inventory does not delete files in tmp |
| PRB39032 | KB articles are displayed in all versions during ticket closing. Feedback Required. |
| PRB39038 | License Requirements from Service Bookings are not created when parent Booking exists |
| PRB39039 | SVG Icon Logo Not Displayed After Rollout |
| PRB39041 | "E-Mail send" Button in Service Desk Tickets sends E-Mail to all attached users |
| PRB39050 | Issues using UUX if number of user roles related to a user is > 250 (Bad Request - Request Too Long) |
| PRB39054 | Datalayer may use same Table Alias when 2 different relations referencing the same datadefinition are present in dataquery when retrieving archived data |
| PRB39057 | Send E-Mail Wizard - attached users disabled, still send Emails |
| PRB39060 | Delegate access to the mailbox for the Email Robot through the Google API fails |
| PRB39063 | Unpausing Actions of Activities from Mailrobot, Escalation Manager or Take Over Action may fail to resume tickets |
| PRB39066 | In License Inventory "SaaS" tab is translated as "Office365" in non-English languages |
| PRB39071 | Update Wizard kills Worker Service and Instances due to short Timeout |
| PRB39072 | Workflow Studio Fails to Start on Windows 11 (Missing .NET Framework Language Packs) |
| PRB39082 | New Look Navigation object "Doing nothing" does not work |
| PRB39096 | Contract preview pie chart throws parameter type mismatch on drill down |
| PRB39097 | United Arab Emirates country name false listed as "Arabic" in SPSLocationPickupCountry |
| PRB39098 | Empirum SDK in WF does not work |
| PRB39106 | "Monitor Import" dialog in most inventory Data Providers no longer functions after update to 25.4.0.1165 |
| PRB39115 | ESM: Include N:M Relations in XML by Export Action does not work anymore |
| PRB39117 | List and Repeater Control not working correctly |
| PRB39118 | Setup of SAML2 via KEYCLOAK fails |
| PRB39119 | Ticket cannot be transformed because WebService doesn't return SLAs due to 0 valued Service Level |
| PRB39122 | License Management - Subscription becomes valid a day early |
| PRB39123 | Missing filter in layout of Adobe data provider edit dialog |
| PRB39124 | Hyper-V Inventory fails |
| PRB39130 | New Dashboards: Quick Link Widgets cannot redirect to Dashboard or Landing Page Navigation Item on other application |
| PRB39132 | Incorrect sign and Confusing Translation in Incident Filter Names (Chinese Text Appears in German UI) |
| PRB39133 | Mail Robot does not process emails if the subject is empty in version 25.4 |
| PRB39134 | Remote Worker does not update binaries after ESM update |
| PRB39135 | LCM Data Batch Processing may fail to start due to error 404 |
| PRB39140 | Virtual Inventory Data Providers need configurable matching |
| PRB39141 | RecalculateLicenseDemandCount() can max out the available SQL pool connections |
| PRB39144 | MDM Silverback Connector - Out of Memory Exception at import step |
| PRB39147 | Category and Task Template not accessible in M42 ENTERPRISE Automation Platform 25 |
| PRB39150 | WT: Wrong German translation in Configuration Project: "Order" has been translated to "Bestellung" but should be "Reihenfolge" |
| PRB39152 | Approval Workflows will fail when "Skip Duplicate Approvals" is disabled |
| PRB39153 | AD data provider collects only first value for Additional Import Attributes if more than 1 attribute is added to config |
| PRB39156 | Send E-Mail Wizard - TO field contains ticket initiator and attached users |
| PRB39157 | IntuneID is not updated if Device has been enrolled again |
| PRB39158 | MDM Silverback: Import Devices (update matching data) does not assign 6 devices to the users - ambiguous match error code |
| PRB39159 | Journal entries not loading or partially missing in 25.4 |
| PRB39162 | Duplicate names - Navigation objects |
| PRB39165 | Timeout of post-import service call leads to "Failed" status of SCCM Connector WF, despite successful import |
| PRB39174 | $hasChanges Parameter API Function not working on GUID Arrays anymore |
| PRB39179 | Performance issue with "Unclassified Applications" dashboard |
| PRB39183 | Compliance Rule Action 'Change Data' Does Not Update Boolean Attribute |
| PRB39187 | SLA reaction and solution time is not recalculated despite another tightest SLA has been applied |
| PRB39190 | Dashboard Widgets remain enlarged after exiting "Zoom In" mode (Layout not restored) |
| PRB39191 | Critical Workflow Failure Due to Date Parsing Errors on Cloud System |
| PRB39196 | Wrong tooltip display string |
| PRB39201 | Configuration projects regarding data definition attribute selection sorting doesn't ignore upper-/lower-case |
| PRB39204 | Scripted Web Operations doesn't work |
| PRB39243 | Priority is not set if an incident is created via Email Robot with a category |
| PRB39245 | Load balancer scripts failing due to version incompatibility (SPS.config vs. database) |
| PRB39247 | License Requirements from Service Bookings become obsolete before an Uninstall Booking is completed |
| PRB39253 | Manually added e-mail recipients disappear when "add known mail recipients to ticket" is deselected |
| PRB39257 | Dashboard data is wrong if filtered and using "Print" or "Send report" |
| PRB39273 | Type Ahead user selection in send mail wizard is not working correctly |
| PRB39281 | Incorrect translation - "Neue Ernennung" / "Name des Mächters" |
| PRB39283 | License Demand creation does not consistently set default values for custom attributes |
| PRB39284 | MigrateStsAuthConfig.bin script configured ISApiToken Settings wrong |
| PRB39293 | UI Errors after disabling history in data definition attribute due to duplicate history triggers |
| PRB39294 | Spelling Error in German UI Text – ITSM Service Desk Ticket Settings |
| PRB39299 | Intermittent Performance Degradation - SQL Connection Pool Exhaustion on Cloud Instance |
| PRB39303 | When synchronizing data into Active Directory, Backup DC is not taken if Main DC failed |
| PRB39308 | License Management - Process Demands may fail due to timeouts |
| PRB39309 | KBArticle.get Web Service Does Not Return "Last Revised On" Column Value |
| PRB39310 | MDM AirWatch DP: Ambiguous matches in import definition "MDM: Import Device Applications" |
| PRB39312 | Database History Consolidation is causing database blockings |
| PRB39314 | System Diagnostics running repeatedly in the background leads to Worker crashes |
| PRB39315 | Localization error when trying to add attachments that are above file size limit |
| PRB39317 | Responsible role is changed against predefined Service Desk settings when updating the category even though it has no responsible role defined |
| PRB39327 | Dashboarding - Sum Function does not work for decimal and float type |
| PRB39331 | No working email sending if Self Service Portal is not present in Self Service Portal application field in Administration > Global System Settings |
| PRB39334 | Error "ConnectionString with name 'XYZ' cannot be found in configuration file" - Issue fixed by PRB38710 reoccurred after updating to 25.4.0.1199 |
| PRB39351 | New Look: Tab Control is not correctly shown in a wizard when "selectedTab" Property is used |
| PRB39360 | KB articles have two dataqueries set as default |
| PRB39363 | SPSActivityClassBase can no longer be added to any CI - The CREATE UNIQUE INDEX statement was terminated |
| PRB39389 | M42Next Data Ingesting: Message with object id for ingestion was not sent because of SAME HASH message visible on info log level |
| PRB39419 | Services with excluded services cannot be ordered using action "Assign Service" if you use services with technical target "computer" or "AD account" |
| PRB39424 | Obsolete navigation entry "Importkonflikten" in Admin → Import without linked data definition in version 25.4.1308 |
| PRB39425 | Windows Inventory Timeout Error (PS in deadlock) - "Matrix42.Inventory.Hardware.ps1" |
| PRB39435 | Dashboard widgets not displayed after import via configuration project |
| PRB39446 | m42Services/api/Journal API Services crashes ServiceLayer with Stackoverflow Exception when text with many unnecessary HTML tags like DIV gets loaded |
| PRB39451 | LIS DP Error | 1 is not a supported code page. Parameter name: codepage |
| PRB39454 | [Okta] [STS] SAML2 login redirects to Teams Integration OAuth endpoint instead of /wm after updating to 25.4.0.1308 |
| PRB39480 | Workflow Designer: Workflow is not released if email activity contains a recipient |
| PRB39489 | Unable to "Escalate to major incident" when communication title contains an apostrophe (') |
| PRB39507 | mx-help directive (?) Button may trigger performance issues |