Overview

The AdHoc Sessions feature for FastViewer lets you quickly create temporary remote access sessions without installing additional software or clients. Participants can join sessions through links, and control the access level allowed to the session owner.

Manage AdHoc Sessions

Start an AdHoc Session

1. Click the Create AdHoc Session button to start a new session.
   1. In the Web Console, the Create AdHoc Session button is in the upper right corner of the screen.
      
2. Optionally, enter a session name.
3. Select the type of access you need for the session; you can enable multiple options:
   • Desktop: lets you access the desktop as the end user.
   • Filetransfer: lets you transfer files to the client's computer.
   • Terminal: lets you access the command terminal on the client's computer; the client cannot see your actions.
4. Click OK.
5. Copy the session link and share it with the participant.
6. Click Disconnect in the upper right corner of the screen to close the session.

Join an AdHoc Session

1. After receiving a link from the session organizer, paste it into your browser.
2. Click Join.
3. Select one of the options for joining:
   • Join on the app: lets the organizer access and control your computer fully. This option downloads the AdHoc Launcher locally; you must connect to the session through the launcher.
   • Continue on this browser (view only): lets the organizer to view the contents of your screen. You can choose to share browser tabs, windows, or screens.
   • Join a new session: lets you manually insert an ID for a new remote session.
4. Click Stop at the bottom of your screen or press F11 to close the session.

AdHoc Session Features Overview

During a session, as an organizer, you can access several actions and features in the web console. 

Toggle Fullscreen

Available for: FastViewer Web Portal, FastViewer Desktop Windows, FastViewer Desktop macOS, AdHoc Desktop for Windows, AdHoc Desktop for macOS, FastViewer Extension for Enterprise Service Management.

This feature lets you toggle the full-screen view for the current connection. Press and hold Esc to exit the view.

View Mode

Available for: FastViewer Web Portal, FastViewer Desktop Windows, FastViewer Desktop macOS, AdHoc Desktop for Windows, AdHoc Desktop for macOS, FastViewer Extension for Enterprise Service Management.

This feature lets you choose a mode to view the screen. You can pick one of the following views:

• Auto Scroll: the view follows your cursor automatically.
• Manual Scroll: lets you use scroll bars to move the view.
• Zoom to Fit: adapts the size of the shared screen to the size of your interface.

Screen Lock Mode

Available for: FastViewer Web Portal, FastViewer Desktop Windows, AdHoc Desktop for Windows, FastViewer Extension for Enterprise Service Management.

This feature lets you limit the input and screen for the participant.

• LOCK INPUT: Locks keyboard and mouse input while keeping the screen visible.
• LOCK INPUT and SCREEN: Locks both input and screen visibility.
• NO LOCK: Allows full access without restrictions.

Hide Wallpaper

Available for: FastViewer Web Portal, FastViewer Desktop Windows, AdHoc Desktop for Windows, FastViewer Extension for Enterprise Service Management.

This feature lets you hide or show the wallpaper on the remotely controlled computer.

Clipboard

Available for: FastViewer Web Portal, FastViewer Desktop Windows, FastViewer Desktop macOS, AdHoc Desktop for Windows, AdHoc Desktop for macOS, FastViewer Extension for Enterprise Service Management.

This feature lets you enable or disable the clipboard, so you can copy and paste information between computers.

Keyboard Commands

Available for: FastViewer Web Portal, FastViewer Desktop Windows, FastViewer Desktop macOS, AdHoc Desktop for Windows, AdHoc Desktop for macOS, FastViewer Extension for Enterprise Service Management.

This feature lets you use a predefined list of keyboard shortcuts on the controlled computer. Keyboard shortcuts differ between operating systems.

Switch Session

Available for: FastViewer Web Portal, FastViewer Desktop Windows, FastViewer Desktop macOS, AdHoc Desktop for Windows, AdHoc Desktop for macOS, FastViewer Extension for Enterprise Service Management.

This feature lets you switch between available connection types, depending on the types of access you requested at the beginning of the session (Desktop, Filetransfer, Terminal).

Request Elevated Rights

Available for: FastViewer Web Portal, FastViewer Desktop Windows, AdHoc Desktop for Windows, FastViewer Extension for Enterprise Service Management.

This feature lets you request elevated rights for the session and access the computer as an administrator.

To request elevated rights, you must take the following steps:

1. Click Request elevated rights.
2. In the Request elevated rights dialog box, you can:
   • Provide administrator credentials.
   • Alternatively, press OK to send an elevation request to the participant's screen.
     

Performance Monitor

Available for: FastViewer Web Portal, FastViewer Desktop Windows, FastViewer Desktop macOS, AdHoc Desktop for Windows, AdHoc Desktop for macOS, FastViewer Extension for Enterprise Service Management.

This feature opens the Performance Monitor dialog box, which lets you track the quality of your connection, as well as export information.